Terms and Conditions

USER’S TERMS AND CONDITIONS
[Last Updated on 2021]

 

 

1. INTRODUCTION

These terms and conditions, as amended up to date, (this “Agreement”) governs, including
others, the terms of (a) your browsing, use, participation, access, or availing services of the
Donepacked Website/App (including sub-domain, hyperlinks, etc.) and Mobile Application;
including classified advertisements, forums, and other contents, (b) processing of your data /
information / personal data through the Website/App, (c) online transaction between the Seller /
Service Provider and the Buyer or those availing services, and (d) the shipping and refund
policy.
Donepacked.com Private Limited, having its registered office at D-341, F/F Pul Prahladpur,
New Delhi - 110044 (the “Company”) is the owner and operator of the Website/App.
These terms constitute a legally binding agreement between the Company and you.
The Website/App only serves as an online platform or venue for the publication &
distribution of the third party’s information/goods/services, which you hereby acknowledge,
consent to, and agree to.
If you have any questions, comment,s and /or requests regarding this Agreement, You may please
contact Us at info@donepacked.com
2. APPLICABILITY
All ‘Services’ provided by or through the ‘Website/App’ will be governed by this Agreement.
This Agreement is applicable to the Visitor(s) who access or browse the Website/App, in any
manner (‘Visitors’) and those who register or login the Website/App as Seller / Service Provider
or Buyer (‘Members’).
The words "you" or "your" or "user" as used herein, refer to the Visitor(s) as well as the
Member(s).
3. YOUR ACKNOWLEDGMENT
By browsing, using, accessing, or availing the services of the Website/App, in any manner,
you represent, agree, acknowledge, and consent that:
You are eighteen (18) years of age or you have attained the age of majority as per the laws of
your country / state / province / residence / jurisdiction. We specifically disclaim any
responsibility or liability for any misrepresentation regarding the user’s age; and


3.3 If you don’t agree to these terms, you should not browse the Website/App, register or
You are otherwise legally capable of entering into this Agreement as per the applicable laws;
and
You have thoroughly read, understood, and agreed to be bound by terms of this Agreement; and
This Agreement is binding and enforceable against you; and

Execution of this Agreement by you do not conflict with any of your obligations
under any Applicable Laws to the best of your knowledge; and
If you are an entity or business concern, the person accessing or availing of services
is duly authorized by such entity or business concern to use or avail the services of the
Website /App; and
You have read, understood, and agreed to abide by the Privacy Policy, which is
available at the link https://www.donepacked.com/privacy-policy (the “Privacy Policy”)
and the Shipping and Return Policy at the link https://donepacked.com/return-policy (the
“Shipping and Return Policy”). Both are incorporated herein by reference; and
3.1.6 To transfer of your data or information to us, and processing of such data by us;
and
Persons who don’t meet the above criteria are strictly forbidden from browsing, using, accessing,
availing its services or viewing the contents of the Website/App.

avail our ‘Services’.

4. CONSENT TO THIS AGREEMENT
You are not authorized to browse, use, access or avail our services, in any manner, unless you
agree to the terms of this Agreement. You are required to provide agreement, consent, or
acceptance of this Agreement. Such acceptance of this Agreement need not be a physical
signature since electronic acceptance of this Agreement is permitted by the law. Thus, you agree
that you manifest your consent to this Agreement by any of your following acts demonstrating
your assent thereto:
By clicking a button containing the words “I agree” or some similar syntax. You should
understand that this has the same legal effect as you placing your physical signature on any other
legal contract; or
If you click on any link, button, or other device provided to you on any part of the Website/App
interface, you have legally agreed to the terms of this Agreement; or


By browsing, using, accessing the Website/App (or any page), or availing our services in any
manner, including uploading your information or content on the Website/App, you understand
and agree that you provide your complete and unconditional acceptance of all the terms of this
Agreement.
No act or omission by Us should be interpreted as a waiver of the requirement that you assent
to this Agreement.
If you use the Website/App or register (as defined below) on behalf of a business, you
represent and warrant that you have the authority to bind that business and your acceptance of
these Terms of Use will be deemed an acceptance by that business and "you" and "your" herein
shall refer to that business
5. REVISION /MODIFICATION OF THIS AGREEMENT
We have reserved our right to revise or modify this Agreement from time to time without any
prior notice or intimation to you. All such modification or revision shall immediately be
effective as and when posted on the Website/App. Once modification or revision is posted, the
prior version shall be superseded by the modified or revised version. The modified or revised
version shall be immediately applicable to all users and for that, no further assent or consent shall
be required from the user, and all users shall be bound by such modified or revised version. To the
extent any such modification or revision is declared or deemed ineffective by any law or court of
law, the parties intend that prior or effective version of this Agreement shall be considered valid
and enforceable to the fullest extent.
This Agreement shall be located at the link www.donepacked.com/terms and a link to this
The agreement is also at the bottom of the home page of the Website/App. You agree to
periodically re-visit this page and to use the “refresh” button on your browser when doing so.
Whenever we modify the agreement, we will change the “last modified” date at the top of the
The agreement so that it is immediately obvious that we have modified the Agreement. You agree to
note the date of the last revision whenever you visit the link www.donepacked.com/terms. If the
last modified date has changed, then you are required to thoroughly go through the terms of this
Agreement to determine how Your rights and responsibilities may have been affected by the
modification.
If you fail to periodically review this Agreement to determine if any changes or modifications
have been made, you assume all responsibility for your failure to do so and you agree that such failure
amounts to The affirmative waiver of your right to review the modified or revised terms. We
will not be responsible for the neglect of your legal rights.
6. INCORPORATION BY REFERENCE
The Privacy Policy, Shipping, and Refund Policy and all the additional guidelines, rules,
notifications, which can be found on this Website/App and which has been specifically
incorporated by reference shall form part and parcel of this Agreement.

 

7. DEFINITIONS
Following terms or words as appearing in this Agreement, unless repugnant to the context and
meaning thereof, shall have the meaning ascribed to them:
“Agreement” or “this Agreement”: means or denote this Agreement (as amended up to
date) and includes Privacy Policy, Shipping & Refund Policy, and other guidelines, rules,
notification etc. as may appear on the Website/App from time to time.
“App” or “Mobile App” shall mean
“Company”: denotes Donepacked.com Private Limited, having its registered office at
D-341, F/F Pul Prahladpur, New Delhi - 110044 (the “Company”) which is the owner
and operator of the Website/App. The company has also been referred to in this Agreement as
“We”, “Us”, “Our”, “Ours” etc.
“Information”: includes ‘Personal Information or Personal Data.
“Member” denotes the person who registers himself/herself/herself with the Website / App.
Member can be in individual or business entity.
“Parties” shall denote jointly the Company and You.
“Personal data” or “Data” includes ‘Personal Information” or “Personal Data.
“Personal Information/Data”: shall mean all the document/information you provide to
us and shall include, without limitation, ‘your name, ‘phone no’, ‘your address’, ‘date
of birth’, ‘email address’, ‘gender’, ‘photograph’, ‘occupation’, or credit card or debit
card or net banking, other payments details, Your identity proof document number,
addressee proof document no, details from database, social media activity, login id,
password and similar other information.
“Processing”: whenever referred means handling of your Personal Data by us, including
collecting, protecting, and storing your Personal Data.
“Services”: of the Website/App may.
“You” or “User”: denotes Visitors (who browse, use, or access Website/App
without registering or becoming Members) and the Members (who register themselves
with the Website/App as a member).

The Terms and Conditions herein in this Agreement shall apply equally to both the singular
and plural form of the terms defined. Whenever the context may require, any pronoun shall
include the corresponding masculine and feminine.


Unless the context otherwise requires, the terms “herein”, “hereof”, “hereto, “hereunder” and
words of similar import refer to these Terms and Conditions as a whole.
7.3 The headings and subheadings herein are used for convenience only and are not intended
to describe, interpret, define or limit the scope, extent, or intent of these Terms and Conditions.
8. ACCESS & USE
The user may access a certain area without the requirement of registration. However, to avail of full
services of the Website/App you are required to become a member by subscribing to the services of
the Website/App. The use, access, or avail of the services of the Website/App shall be your
sole responsibility.
The Website/App may come with one or various Membership plans, and you may subscribe
Membership plans of your choice. Access to the Website/App may be limited according to
such Membership plans. Such Membership plans may be revised, updated, modified, changed,
or any of the Membership plans may be suspended, stopped, ceased by the Company, at its sole
discretion.
The access to the Website/App, in any manner (whether registration or without registration) is
subject to the term of this Agreement. Further, rights granted to the user hereunder is limited,
revocable, non-exclusive, non-transferable, and non-assignable and is granted to access, view
and otherwise use the Website/App (including, without limitation any information or services
provided on or through the Website/App) for lawful use only.
9. REGISTRATION
In order to avail of full services of the Website/App, you need to register by creating a user
Account. You must register as a member of the Website/App including by creating a user
account with a password, providing the certain required information, and payment of the Membership
fee.
We, at our sole discretion, reserves the right to refuse registration of, cancel or restrict the
usage of the Website/App for any User.
Please note that you, at your own cost, (a) need to have provision for internet access, and
(b) provision for hardware and software to access the Website/App or its services. Payment of
The membership fee is only to avail of the Website/App’s services.
We have safeguards to protect the passwords of the users and against any unauthorized access,
alteration, destruction, disclosure, or dissemination of records and data; provided, however, all
users shall also be responsible for protecting the confidentiality of any passwords created on the
Website/App.
Users are solely responsible for any activity that occurs on their Account and for maintaining
the confidentiality of their Account. Users are prohibited from: (i) using another User’s account;
(ii) impersonate another User; (iii) create a login name for any Account that is


offensive, vulgar or obscene, or otherwise unlawful. If any of the above-mentioned activities
take place, the User shall immediately notify us.
You agree that: (a) all the registration information that you submit is truthful and accurate;
and that (b) you will maintain the accuracy of such information.
You will provide true, accurate, and complete information when creating your account and
you will maintain and update such information so that it will remain true, current, and complete.
If you willingly provide wrong information to the Website/App, such an act would constitute
misrepresentation, fraud, and cheating.
REGISTRATION THROUGH FACEBOOK, GMAIL, OR OTHER PLATFORM
You may also register for an Account using your existing Facebook account and log-in
credentials (your "Third-Party Site Password")
10. MEMBERSHIP FEE FOR SELLER /SERVICE PROVIDER
To fully avail of the services of the Website/App you need to register by paying the Membership
fee. The Membership fee is liable to revision from time to time, at the sole discretion of the
Company and without any prior notice or information.
We may, at our sole discretion, introduce new services and modify some or all of the existing
services offered. In such an event, We reserve our right to introduce fees for the new services
offered or amend/introduce fees for existing services, as the case may be.
Changes to the fee policies shall be posted on the Website/App and shall automatically
become effective immediately. Unless otherwise stated, all fees shall be quoted in INR (Indian
National Rupees) and be payable to Company at the time of Membership or renewal of
Membership. All the fees mentioned may not include any applicable taxes which will be charged
in addition to the fee. In case of any non-payment, we have the right to temporarily / indefinitely
suspend the user’s membership of the Website / App and reserves the right to take legal action.
The User can pay the Company through certain gateway services available on the
Website/App or other modes prescribed (which may include payment through Debit/Credit
cards, Net Banking, Wallets, etc).
The Payment methods may differ from platform to platform (Operating systems). In the event
your Membership period expires, We reserve our right to auto-renew your Membership through
your authorized payment method, provided such payment method offers the service of auto-
renewal. You hereby authorize us to effect such auto-renewal. In the event, you desire to discontinue
your auto-renewed Membership, you may contact us at info@donepacked.com.
All fees and charges are non-refundable and there is no refund or credits for partially - fully

used periods and /or unwatched content. Naveen Bhardwaj
--------------------------------------------
Need your comment on this.


You agree to provide current, complete, and accurate account information for all
Memberships.
You agree to promptly update your account and other information, including your email
address and payment information, so that we can complete your transactions and contact you
when needed.
11. TRANSACTION / PAYMENT FOR SALE OR SERVICES
For availing services or sales, the Buyer needs to make monetary transactions or payments. By
registering with us you agree that you are authorized to carry out the monetary transaction from
the bank account or other medium through which you are carrying such transaction. You
further agree that:

At the time of payments, you will be redirected to the
Merchant/Intermediary/Participating Bank’s Website where you will be required to put
your Credit/Card/Internet Banking and other details for effecting the purchase. Such details
shall include the card number, email id, password, CVV number. Use of
Merchant/Intermediary/Participating Bank shall be subject to the terms & conditions of
their website and all your information shall be governed by their privacy statement. Such
websites may also prompt you to save information, which you can do at your own will.
Company/Website shall have the right to limit the amount payable and volume of
transaction that may be conducted on the single valid card/valid Bank account by a buyer
and may refuse to process the transaction(s) exceeding such limit and may also block certain
Valid Cards or Valid Bank Accounts that are suspected to be misused while paying the
Transaction Price.
To prevent any misuse, a payment (in whichever method) of the Transaction
Price initiated by the Buyer may be flagged or kept on hold for additional checks and
verification in which case the Company / Website may contact the Buyer for verification
of or additional information, details, data, and documents.
Company/Website may not confirm the payment if such details, data,
information and documents are misleading, inaccurate, false, incorrect, or incomplete and
consequently the Valid Card and/or the Valid Bank.
Dispatch timelines will not commence until Payment is Confirmed.
Company/Website shall have right to refuse to process Transaction Price in
respect of Transactions by Buyer with a prior history of questionable charges including
without limitation breach of any agreements by Buyer with Company/Website or breach/
violation of any applicable law or any charges imposed by the Issuing Bank.
If you fail to receive an item shipped to you on account of providing an inadequate
or inaccurate shipping address or your non-availability at the address provided or failure
to make required payment at the time of delivery, the Transaction will be canceled and
the item will be returned to the seller. In case you are intending to avail of services, and you


provide an inadequate or inaccurate address or you are not available at the given address,
your request shall be deemed canceled without any claim of refund. In such a case
Company or the seller or Service provider will be entitled to recover reasonable
compensation and cost for services provided including those costs incurred for shipping,
couriering, handling, processing your order, and for any other services provided to you.
All transactions conducted on the Website/App for which Valid Cards and Valid
Bank Accounts are used for remittance of payment for Transactions will also be
governed by the terms and conditions agreed to between the Purchaser and the
respective Issuing Bank and payment instrument issuing company and the terms agreed
between Company and payment gateway provider, as applicable and you will not violate
any such terms and conditions. You agree to indemnify and hold harmless the Company and
its service providers against any direct or indirect liability that may arise on account of
such violation.
12. REFUND
You will be entitled to claim a refund of the Transaction Price (as your sole and exclusive
remedy) within 15 days of the expiry of the Delivery time (including any extension thereof) if you
do not receive the Delivery or Services due to fault of the Seller /Service Provider. In the event
you do not raise a refund claim using the Website/App within the prescribed time you will not
be eligible for a refund.
All payments for a refund of the Transaction Price shall be in accordance with the provisions
contained herein and applicable laws in India, particularly the directions issued by the Reserve
Bank of India from time to time in respect of opening and operation of accounts, and settlement
of payments for electronic transactions involving intermediaries.
Refunds, if any, shall only be made in Indian Rupees and shall be equivalent to the
Transaction Price received. Buyer shall bear any foreign exchange conversion risk, loss, charges, or fees if any.
Refund shall be subject to the Buyer complying with the provisions of the User Agreement
and the rules and policies made hereunder and Company shall have recourse to such refund in
case of any misuse by Buyer.
13. USER CONTENTS
The user hereby grants the Company a non-exclusive, worldwide, perpetual, irrevocable,
royalty-free, sub-licensable (through multiple tiers) right to exercise the copyright, publicity,
and database rights that the user has in the information provided by such user to the Company.
The Company shall use such information in accordance with the Privacy Policy available at
https://www.donepacked.com /privacy-policy.
The company will have the right, but not the obligation, to monitor the content of the Website /
App at all times, including any chat rooms and forums that may be included as part of the
Website/App, to determine compliance with Applicable Laws. Without limiting the foregoing,
we will have the right to: (i) remove, suspend, edit or modify any content in its sole


discretion without notice to the user; (ii) to remove, suspend or block any user submissions from
the Website/App; and (c) access, read, preserve, and disclose any information as required under
Applicable Law.
All the materials available via Website/App or its services whether posted publicly or
transmitted through our messaging services or messaging services of the Third Parties, are the
sole responsibilities of the Party from whom the contents originated.
You are entirely responsible for the contents you upload, post, transmit, email, message or
otherwise, publish via our Website/App or Services.
We reserve our right, at our sole discretion and with no obligation to do so, to periodically
monitor, member’s profiles and forums within the Website/App and delete the user’s content,
pictures, messages, forum posts, or profiles that are deemed, at our sole discretion to be illegal,
immoral, offensive, and in violation of the spirit of this Agreement.
You undertake not to upload, post, transmit, transfer, disseminate, distribute, or facilitate
distribution of any content, including text, images, video, sound, data, information, or software,
to any part of the Website/App, including your profile, the posting of your Service/goods, the
posting of your desired Service/goods, or the posting of any opinions or reviews in connection
with the Website/App, its Service, the Service Provider, Seller, or the Service User (Feedback
or Submitted Content or User Content) that:
misrepresents the source of anything you post, including impersonation of another individual
or entity or any false or inaccurate biographical information for any Service Providers /Sellers;
provides or create links to external sites that violate the Terms of Use;
invades anyone's privacy by attempting to harvest, collect, store, or publish private or
personally identifiable information without their knowledge and willing consent;
contains falsehoods or misrepresentations that could damage Company or any third party;
is copyrighted, protected by trade secret, or otherwise subject to third-party proprietary rights,
including privacy and publicity rights, unless you are the owner of such rights or have
permission from the rightful owner to post the material and to grant the Company all of the licenses
rights granted herein;
contains or promotes an illegal or unauthorized copy of another person's copyrighted work,
such as pirated computer programs or links to them, information to circumvent manufacture
installed copy-protection devices, pirated music or links to pirated music files, or lyrics, guitar
tabs or sheet music, works of art, teaching tools, or any other item the copy, display, use,
performance, or distribution of which infringes on another's copyright, intellectual property
right, or any other proprietary right;
is intended to threaten, stalk, defame, defraud, degrade, victimize, or intimidate an individual
or group of individuals for any reason on the basis of age, gender,


disability, ethnicity, sexual orientation, race, or religion; or to incite or encourage
anyone else to do so;
advertises or solicits a business not related to or appropriate for the Website (as determined by
Company in its sole discretion);
contains or could be considered "junk mail", "spam", "chain letters", "pyramid schemes",
" affiliate marketing" or unsolicited commercial advertisement; or contains advertising for Ponzi
schemes, discount cards, credit counseling, online surveys, or online contests;
contains links to commercial services or websites, except as allowed pursuant to the Terms of
Use; is non-local or irrelevant content;
You will be solely responsible for your own Submitted Content and the consequences of
posting or publishing it. In connection with your submitted Content, you affirm, represent,
and/or warrant that: (a) you own or have the necessary licenses, rights, consents, and
permissions to use and authorize Company to use all patent, trademark, trade secret, copyright
or other proprietary rights in and to any and all your submitted Content to enable inclusion and
use of your submitted content in the manner contemplated by the Website/App and these Terms
of Use; and (b) you have the written consent, release, and/or permission of each and every
identifiable individual person in your submitted Content to use the name or likeness of each and
every such identifiable individual person to enable inclusion and use of your submitted Content
in the manner contemplated by the Website/App and these Terms of Use. You agree to pay for
all royalties, fees, and any other monies owing any person by reason of any you're submitted
Content posted by you to or through the Website.
By submitting your content to the company for the Website/App, you hereby grant, and you
represent and warrant that you have the right to grant, to Company a perpetual, worldwide, non-
exclusive, royalty-free, sublicense able and transferable license to link to, use, reproduce,
distribute, reformat, translate, prepare derivative works of, display, and perform the content in
connection with the Website/App and Company's (and its successor's) business operations,
including without limitation, for the promotion and redistribution of any part or all of the
Website/App and any derivative works thereof, in any media formats and through any media
channels. You also hereby grant each user of the Website/App a non-exclusive license to access
your content through the Website/App, and to use, reproduce, distribute, prepare derivative
works of, display and perform such Content as permitted through the functionality of the
Website/App and under these Terms of Use. The foregoing license granted by you terminates
once you remove or delete the content from the Website/App.
You are solely responsible for the photos, profiles, and other content, including, without
limitation, the content that you publish or display on or through the Website/App, or transmit to
other Website/App users. You understand and agree that Company may, in its sole discretion
and without incurring any liability, review and delete or remove any submitted content that
violates this Agreement or which might be offensive, illegal, or that might violate the rights,
harm, or threaten the safety of Website/App users or others.
14. RESTRICTIONS
You agree that:


You will not use the Website/App for any illegal purpose. Your use or access to the
Website/App or its services are for the purpose expressly permitted or contemplated under this
Agreement.
You will not copy, distribute, transmit, display, perform, reproduce, publish, license,
reverse engineer, create derivative works from, transfer, or sell any information, software,
products, services, or intellectual property obtained from the Website/App in any manner
whatsoever.
You further agree that you will not:
create, post publish or submit anything (including images, photographs, or other Materials) that
is unlawful, pornographic, defamatory, libelous, obscene, threatening, harassing,
discriminatory, bullying, vulgar, indecent, profane, hateful, racially, culturally, or ethnically
offensive or that encourages criminal conduct, or that gives rise, or potentially gives rise, to civil
or criminal liability or that violates any Applicable Laws, rules or that infringes or violates other
parties' intellectual property rights or links to infringing or unauthorized content;
interfere with or disrupt, or attempt to interfere with or disrupt, the operation of the
Website/App;
violate any copyright notices, information, restrictions contained in or associated with the
Website/App;
remove, alter, interfere with or circumvent any copyright, trademark, watermark, or other
proprietary notices marked/displayed on the Website/App;
do anything on the Website/App that would prevent other users’ access to or use of the
Website/App,
frame or utilize any framing techniques in connection with the Website/App or any of the
Materials contained therein,
use Website/App or services or any Materials contained therein, for any public display, public
performance, sale or rental,
create any derivative works based on the Website/App or any of the Materials contained
therein or received by our services,
duplicate any part of the website or the Materials contained therein or received via the
services,
collect or store personal data about other users or members including via the use of any data
mining, bots, or similar gathering and extraction tools,

stalk or otherwise harass any other member or user of the Website/App,


interfere with or disrupt the Website/App, or servers or networks connected to the
Website/App, or disobey any requirements, procedures, policies, regulations of networks or
third party providers connected to the Website/App,
impersonate any person or entity or falsely state or otherwise misrepresent your affiliation to
any person or entity,
circumvent any encryption or other security tools of the Website/App or its services,
will not use any other user’s name and passwords in order to gain access to the Website/App,
sell, rent, lease, license, sublicense, distribute, re-transmit, transfer, assign the Materials or
services or any of your rights under this Agreement,
share other Member’s information unless express consent is given by such Member to you to
do so,
upload files that contain viruses, Trojan horses, worms, time bombs, cancelbots, corrupted
files or any other similar software or programs that may damage the operation of the
Website/App or its services,
falsify or delete any author attributions, legal or other proper notices, or proprietary
designations or labels of the origin, or source of software or other material contained in the file that
is uploaded,

restrict or inhibit any other user from using and enjoying services,
harvest or otherwise collect information about others, including email addresses, or other
personally identifiable information,
create a false identity, including misrepresented real age, location, country of residence,
country of origin, religion, height, weight, and any other item of personal description for the
purpose of misleading us or others.
recruit, solicit, or contact in any manner, the Seller, Service Provider, or Users for employment
or contracting for a business not affiliated with Company without express written permission
from Company.
take any action that (i) unreasonably encumbers or, in Company's sole discretion, may
unreasonably encumber the Website/App's infrastructure; (ii) interferes or attempts to interfere
with the proper working of the Website/App or any third-party participation in the Website/App;
or (iii) bypasses Company's measures that are used to prevent or restrict access to the
Website/App.


collect or harvest any personally identifiable data, including without limitation, names or
other Account information, from the Website/App, nor to use the communication systems
provided by the Website/App for any commercial solicitation purposes.
15. USER’S FURTHER COVENANT
All trademarks, patents, copyrights, and other intellectual property rights owned by the
Company shall continue to be owned by it, and, nothing in this Agreement shall be deemed to
confer any rights to any such intellectual property on the user.
The user will cooperate with us in causing any unauthorized use to cease immediately. You
are solely responsible for submitting any material that violates the national and international
laws, even if a claim arises after your service is terminated and by doing so, your action shall
constitute a material breach of this Agreement. Nothing contained herein this Agreement shall
obligate us to monitor or investigate any use of our services by our users or other third parties,
other than what is required under the applicable law.
If you use the Website/App, you are responsible for maintaining the confidentiality of your
account and password, and for restricting access to your computer. You agree to accept
responsibility for all activities that occur under your account or password. Because of this, we
strongly recommend that you exit from your account at the end of each session. You agree to
notify us immediately of any unauthorized use of your account or any other breach of security.
We reserve our right to delete any content or link without any notice or warning to the user.
You will not send messages to other users containing (a) offers to make national or
international money transfers for amounts exceeding the asking price of a service, with intent to
request a refund of any portion of the payment; or (b) unsolicited advertising or marketing of a
service not offered on the Website or an external website.
Indian laws prohibit any preference, limitation, or discrimination based on race, color,
religion, sex, national origin, age, handicap, or other protected class. The company will not
knowingly accept any Posting which is in violation of the law. The company has the right, in its sole
discretion and without prior notice to you; to immediately remove any posting that discriminates
or is in any way in violation of any law.
16. FEEDBACK
16. You will use prudent, careful, and good judgment while leaving Feedback for another
user. You will not (a) without any reason threaten to leave negative or impartial feedback for
another user, and/or (b) leave feedback in order to make one Seller /Service Provider appear
better than other, and/or (c) create hindrance in any manner in Seller /Service Provider /Service
user /Buyer leaving feedback.
If you violate the above rules in connection with leaving Feedback, Company, in its sole
discretion may take any of the following actions: (i) cancel your Feedback or any of your


Postings; (ii) limit your Account privileges; (iii) suspend your Account; and/or (iv) decrease
your status is earned via the Feedback page.
You may contact the Company regarding any inappropriate use of Feedback via email at help@
.com.
If any dispute occurs between users concerning the Feedback company shall have the final say in
this matter. Company shall further have right to remove any Feedback, in its absolute discretion,
and take any action which it deems fit and reasonable without incurring any liability therefrom.
The above prohibitions are not an exhaustive list but only examples. The company shall have right
to terminate your account or restrict access and ability to post to the Website /App (or its
services), and/or (b) with or without notice to refuse, delete, remove, edit the content, in whole
or part, of any postings, for any reason or no reason, or for any action that the Company deem
inappropriate or to any other user.
The company shall have the right to restrict the number of e-mails or other messages that you are
allowed to send to other users at the Company’s sole discretion. If we feel, we may report to law
enforcement authorities regarding any user’s actions that may be illegal, and any reports it
receives of such conduct.
You may please note that Company will not or does not and cannot review every Posting
posted to the Website/App. These prohibitions do not require Company to monitor, police, or
remove any Postings or other information submitted by you or any other user.
17. SELLER’S / SERVICE PROVIDER’S SPECIFIC COVENANT
Seller /Service Provider shall not (a) use or offer a link to third-party website or catalog from
which any user may obtain the Service or make purchases directly, (b) if any posting limits are
prescribed, exceed such Posting limits; (c) offer additional identical service in a single service,
(d) charge fees only for services/goods, (e) solicit in any manner the User to purchase service
/goods outside of Website /App; (f) use Profile page or user name to promote services/goods not
offered on or through the Website/App.
In case the Company realizes that any Seller /Service Provider is not in the business of sale or the
service listed, Company shall be entitled, at its sole discretion, to blacklist the Seller
/Service Provider professional to ban such Seller / Service Provider and withhold any
outstanding credits or payments to such Seller /Service Provider.
Seller / Service Provider shall not (a) list goods/services that is inappropriate or unlawful, (b)
misrepresent the location of service/sell, (c) use a misleading title or inappropriate description of
the goods or services, (d) infringe third party intellectual property rights (copyright, trade name,
marks etc), (e) use inappropriate keywords in their Profile, Offer, or Feedback, or (e) include
any information in their Profile or listings that is/are fraudulent. (g) include third-party
endorsements in a Posting; or (h) create a Posting that does not offer a Service.


Service Professionals shall not: (a) solicit the users to avail payments methods other than
those provided on the Website /App or solicit payments in order to circumvent or bypass the
The company, (b) use links that do not conform to Company’s policies, (c) use HTML and
JavaScript in Postings or Profile page.
Service Provider shall not list, prescribe, promote, advertise anything which is unlawful
including list, prescribing, promoting, advertising raffles, games of chance, prizes, schemes bonuses,
giveaways, or random drawings.
If any Seller /Service Provider breach these terms as mentioned above, Company, at its
discretion, shall have right to take the following actions: (a) Cancel or delete the postings, and/or
(b) suspend or limit the Seller /Service Provider’s account privileges, and/or (c) suspend or
cancel the Seller /Service Providers Account, and /or (e) decrease the Seller / Service Providers
status earned via the Feedback page, and/or (f) put and recover penalty upon the Seller
/Service Provider and deduct the same from any payments to them or recovery it independently.
You will not circumvent or manipulate our fee structure, the billing process, or fees owed to
Company; post false, inaccurate, misleading, defamatory, or libelous content (including personal
information about any Website user);
You will not take any action that may undermine the feedback or ratings systems (such as
displaying, importing, or exporting Feedback information off of the Website or using it for
purposes unrelated to the Website);
18. BUYER’S SPECIFIC COVENANT
While agreeing to purchase services/goods Buyer shall not : (a) agree to purchase a
service/goods when you do not meet the Seller’s/ Service Provider’s terms as outlined in the
Posting, or agreeing to purchase a service/goods with the intention of disrupting a Posting, or (b)
commit to buy services /goods without the intention of paying or paying, or (c) misuse any option
made available now or in the future by the Company in connection with the use or purchase of
services/goods.
If you violate any of the above-referenced rules, the Company, in its sole discretion, may take
any of the following actions: (a) limit the user's Account privileges; or (b) suspend the user's
Account.
19. TAXES
The company is acting only as an intermediary for the collection of the fees, price, cost, etc. of the
goods or services on behalf of the Service Providers/Sellers. You understand and agree
that you are solely responsible for determining your own tax reporting requirements in
consultation with tax advisors and that we cannot and do not offer tax advice to you. Further,
you understand that Company shall not be responsible or liable in any manner in relation to the tax
liability of a User or Service Provider / Seller.
20. BREACH / TERMINATION


Reserving other available remedies with us, we may limit your activity, and/or immediately
remove your Information/contents, and/or warn other users of your actions, and/or
immediately temporarily/indefinitely suspend or terminate or block Your membership, and/or
refuse to provide you with access to the Website/App or services in the event:
We believe, in our sole discretion that you have breached any of the terms of this Agreement,
Privacy Policy, Shipping & Return, Refund Policy and/or other guidelines, rules, regulation or
notification as may be notified by the Website/App; or

If we are unable to verify or authenticate any information you provided; or
If We believe that you have breached any applicable law; or

If you acted in any manner which is prejudicial or harmful to the interest of the Company/
Website/App or other users; or
If e\we believe, in our sole discretion, that your actions may cause legal liability for you, our
users and us; or
We decide to cease operations or otherwise discontinue any services or options provided on
the Website/App or parts thereof.
You agree that neither us nor any third party acting on our behalf shall be liable to you for
termination of your account or access to any part of the Website/App or Services.
A user that has been suspended or blocked may not register or attempt to register with us or
use the Website/App in any manner whatsoever until such time that such user is reinstated by us.
Till the time the account of the user is reinstated, all rights of the user under this Agreement shall
be suspended.
In order to maintain the integrity of the Website/App and services, or to investigate the
complaints, you agree to allow us to access your account and other information you have
submitted or created as long as it is reasonably required for the investigation of the complaint or
protect the services.
You agree that you will not use our services to publicly discuss any infractions, warnings, or
banning. You must discuss any concerns with us directly.
If you provide any information/content that is untrue, inaccurate, nor current or incomplete or
if we have reasonable grounds to suspect that such information/content is untrue, inaccurate, not
current, or incomplete, we have the right to suspend or terminate your account and refuse any
current or future use of the Website/App and its services.
Once the user’s registration or the services are terminated, canceled or suspended, any data
that the user has stored on the Website/App may not be retrieved later.
Any fee paid hereunder is non-refundable.

 

You may cancel your membership /membership at any time by going on the link
http://www. /edit-profile. You can click on the “Delete Account” link appearing at the bottom.
You may have to verify yourself for deleting the account in such manner, as the Website/App
may prescribe. Notwithstanding the deletion of your account by you, the relevant and applicable
provisions of this Agreement will survive. Upon our processing of your request for deletion, you
will no longer be able to access the non-public areas of the Website/App to which you are a
member. Upon deletion or termination, your data shall be dealt with as per the provisions of the Privacy
Policy.
Any User accessing the Website/App in an effort to engage in or facilitate illegal or tortious
activities shall have his /her account and /or access to the Website/App and services subject to
immediate cancellation, and may be reported to the appropriate law enforcement agency.
21. LEGAL REMEDY IN CASE OF BREACH
In case of a breach, we will be entitled to sue you and to claim damages and if your act is
criminal, to start criminal or other proceedings against you, particularly:
We reserve the right to initiate legal proceedings against the user for fraudulent use of the
Website/App and any other unlawful acts or omissions in breach of the terms of this Agreement.
21.1.3 We take credit/debit cards or internet/cyber fraud seriously. Discovery that any
member has used a stolen or fraudulent credit card will result in the notification of the
appropriate law enforcement agencies and termination of such Member’s account.
You will be subject to civil as well as criminal liability If you provide any information that is
untrue, inaccurate, nor current or incomplete or if we have reasonable grounds to suspect that
such information is untrue, inaccurate, not current, or incomplete.
The term “Damages” includes the cost of litigation, attorney fee, and other cost and expenses.
22. DISCLAIMER
You agree that since the company only provides a platform, wherein Seller or Service, Provider
and the Service user and Buyer can be brought together and the company itself has no role in the
provision of sale or execution of the services, Company shall not be responsible or liable for any
loss or damages of any sort whatsoever incurred as a result of any such transaction and dealing.
For any dispute between the participants of the Website /App or between the registered users or
any website /App user and any third party, you agree and acknowledge that the company is under no
obligation to be involved. In the event that a dispute arises between You and one or more of the
Website /App user or a registered user or any third party, you hereby release the Company, (and
its affiliates, group companies, subsidiaries, respective officers, employees, directors,
shareholders, agents, or licensors) of every kind or nature, known or unknown, suspected or
unsuspected, foreseeable or unforeseeable, disclosed or undisclosed, arising out of or in any way
related to such disputes and/or the Website /App or any service provider or seller thereunder.
Notwithstanding anything contrary contained in this Agreement or can be inferred from the
terms of this Agreement:
The Company /Website/App disclaims any or all liability arising from the fraudulent entry and
use of the Website/App or any personal or financial information of the User stored in the
Website/App.
The Company /Website/App shall not be liable for any delay in the services on the
Website/App, including but not limited to the provision of or failure to provide the services, or
for any information, software, products, services, and related graphics obtained from the
Website/App.
The Company /Website/App shall not be held responsible for the non-availability of the
Website/App during periodic maintenance operations or any unplanned suspension of access to
the Website/App that may occur due to technical reasons or for any other reason whatsoever.
You agree that any content or data downloaded or otherwise obtained from the Website/App
is done entirely at your risk and you will be solely responsible for any damage to your
equipment including a phone, internet access, etc., or any other loss that results from
downloading such data or content.
The Website/App, service and content are provided "as is", "as available" and are provided
without any representations or warranties of any kind, express or implied, including, but not
limited to, the implied warranties of title, non-infringement, merchantability, and fitness for a
particular purpose and any warranties implied by any course of performance or usage of trade,
all of which are expressly disclaimed, save to the extent required by law.
Your use of the Website/App, service, content, and add-to link is solely at your sole risk. We
further disclaim all warranties, express or implied in connection with the use of the Website/App
in respect of:

Personal injury resulting from the access and use of the Website/App,

Transmission from our Website/App any bugs, viruses, trojan horses, or the like which may
be transmitted to or through our Website/App by any Third Party.
You understand that the Company /Website/App or its affiliates have no obligations to verify
any information submitted by a user and have assumed that the same is true, correct and
complete in all respects.
The Website/App or its Service may contain, or direct you to Website/Apps containing,
information that some people may find offensive or inappropriate. The Company /Website/App
makes no representations concerning any content contained in or accessed through the Service,
and the Company /Website/App will not be responsible or liable for the accuracy, compliance,
legality or decency of material contained in or accessed through the Website/App or its Service.


The Company /Website/App makes no warranty that: (a) the Website/App will meet your
requirements; or (b) the Website/App will be available on an uninterrupted, timely, secure, or
error-free basis;
The Company /Website/App or its affiliates make no representation or warranty, express or
implied, with respect to any third party data/information/content provided to us or its
transmission, timeliness, accuracy, or completeness, including but not limited to implied
warranties or warranties of merchantability or fitness for a particular purpose. The Company
/Website/App will not be liable in any way to you or to any other person for any inaccuracy,
error or delay in or omission of any third party data/information/content or the transmission or
delivery of any such third-party data/information/content and any loss or damage arising from (a)
any such inaccuracy, error, delay, or omission, (b) non-performance, or (c) interruption in any
such third party data/information/content due either to any negligent act or omission by us or
" force majeure" or any other cause beyond Our control.
The Company and its affiliates, shareholders, directors, employees, agents, representatives,
suppliers, partners, and content providers do not warrant that: (a) the service will be secure or
available at any particular time or location; (b) any defects or errors will be corrected; (c) any
content or software available at or through the service is free of viruses or other harmful
components; or (d) the results of using the service will meet Your requirements.
You hereby discharge, acquit and otherwise release the Company (including its affiliates,
subsidiaries, agents, employees, officers, directors, shareholders, attorneys, etc.) from all the
allegation, counts, charges, debts, cause of action, and claims relating in any way to the use of,
or activities relating to the use of the Website/App and its services.
23. LIMITATION OF LIABILITY
The Company /Website/App (and its affiliates, group companies, subsidiaries, respective
officers, employees, directors, shareholders, agents, or licensors) shall not be liable for any
direct, indirect, punitive, incidental, special, consequential damages, or any other damages
resulting from: (i) access to or the use or the inability to use the Website/App or its services or
services of the Service Provider or Seller, (ii) the cost of procurement of the services,
(iii) unauthorized access to or alteration of the Visitor/User’s transmissions or data, (iv) errors,
mistakes, or inaccuracies of Data, Marks, Contents, Information, Materials or Substance of the
Website /App or its contents /User’s contents, (v) Any unauthorized access to or use of our
services and/or any and all personal information and/or financial information stored therein,
(vi) Any bugs, viruses, trojan horses, or the like which may be transmitted to or through the
website/App by any third party, (vii) any interruption or cessation of transmission to or from the
Website /App, (viii) Any disputes that arise between the Seller /Service Provider and the Buyer
/ Service availed, (ix) any defamatory, offensive, or illegal conduct of any third party or service
user or service provider, (x) any other matter relating to the services including damages for loss
of use, data or profits, arising out of or in any way connected with availing of the services
through the Website/App, whether based on warranty, contract, tort (including negligence) or
any other legal theory, and whether or not Company is advised of the possibility of such
damages. The foregoing limitation shall apply to the fullest extent permitted by law in
applicable jurisdiction.


The Company /Website/App (and its affiliates, group companies, subsidiaries, respective
officers, employees, directors, shareholders, agents, or licensors) shall not be responsible for
any act or omission which could be attributable to a default of any other person over which We
do not exercise control, including without limitation any error or failure or inability of the
network service provider.
The Company /Website/App (and its affiliates, group companies, subsidiaries, respective
officers, employees, directors, shareholders, agents, or licensors) liability in any circumstance is
limited to the number of fees, if any, paid by You to Company.
You should not rely on any information or resources contained on the Website, as a
replacement or substitute for any professional, financial, legal, or other advice or counsel.
The company makes no representations and warranties and expressly disclaims any and all liability,
concerning actions taken by a user following the information or using the resources offered or
provided on or through the Websites/App. In no way Company will be responsible for any
actions taken or not taken based on the information or resources provided on this Website/App.
Each Registered User hereby acknowledges and agrees that Company is not a party to any
oral or written Agreement for Service, sell or any contract entered into between Registered
Users in connection with any Service or sell offered, directly or indirectly, through the
Website/App.
You acknowledge and understand that when using the Website/App, you will be exposed to
content from a variety of sources, and that Company is not responsible for the accuracy,
usefulness, safety, or intellectual property rights of or relating to such content. You further
acknowledge and understand that you may be exposed to content that is inaccurate, offensive,
indecent, or objectionable, and you agree to waive, and hereby do waive, any legal or equitable
rights or remedies you have or may have against Company with respect thereto, and agree to
indemnify and hold Company, its owners, members, managers, operators, directors, officers,
agents, affiliates, and/or licensors, harmless to the fullest extent allowed by law regarding all
matters related to your use of the Website.

The company does not endorse any submitted content or any opinion, recommendation, or advice
expressed therein, and Company expressly disclaims any and all liability in connection with all
submitted content. Company does not permit copyright infringing activities and infringement of
intellectual property rights on the Website, and Company will remove any Data (as defined
below) or Submitted Content if properly notified that such Posting or Submitted Content
infringes on another's intellectual property rights. The company reserves the right to remove any
Data or submitted content without prior notice. The company will also terminate a user's access to
the Website/App, if he or she is determined to be a repeat infringer. A repeat infringer is a
Website/App user who has been notified of infringing activity more than twice and/ or has had
submitted content removed from the Website/App more than twice. The company also reserves the
right, in its sole and absolute discretion, to decide whether any Data or submitted content is
appropriate and complies with these Terms of Use for all violations, in addition to copyright
infringement and violations of intellectual property law, including, but not limited to,
pornography, obscene or defamatory material, or excessive length. Company may


remove such Submitted Content and/or terminate a user's access for uploading such material in
violation of these Terms of Use at any time, without prior notice, and in its sole discretion.
24. THIRD-PARTY LINKS /ADVERTISING
We don’t endorse any advertiser on our Website/App in any manner, and you are requested to
verify any accuracy of any information of any third party on your own before relying on any
such information.
The Website/App may contain links to other Websites. The availability of such third party
Website, services, or material does not constitute any form of recommendation, advice,
endorsement, or publication of any such third party Website, services, or material. We are not
responsible for their availability or content. We are not responsible for the Materials contained
at any Website/ linked to our Website/App.
You acknowledge and agree that we will not be responsible or liable, directly or indirectly,
for any damage or loss caused or alleged to be caused by or in connection with the use of or
reliance of any such third-party content, goods, or services available on or through any such
Website/App or resources. If you decide to access any such third-party Website/App, you do so
entirely at your own risk and subject to any terms and conditions and Privacy Policy posted
therein, and not by this Agreement or our Privacy Policy.
25. INDEMNITY
You agree to indemnify, defend and hold harmless the Company (and its parent, subsidiary,
affiliates, group companies, successors, assigns and their directors, officers, employees, agents,
third party suppliers/service providers, and any other third party providing any service to us in
relation to the services provided on the Website/App) from and against all claims, damages,
obligations, losses, liabilities, costs, debt, and expenses (including litigation cost and attorney’s
fee) arising from or related to:

Your use or misuse of or access to and participation in Website/App or Service,
Your violation of the terms of this Agreement or Privacy Policy,

Your violation of any third party rights, including without limitation any copyright, property,
proprietary, intellectual property or privacy right,
infringement by you, or any third party using your account, of any intellectual property or
other rights of the Company
25.1.4 any claim that your content caused damages to a Third Party
If you have a dispute with one or more Website /App users, you forever release Company
(and its parent, subsidiary, affiliates, group companies, successors, assigns, and their directors,
officers, employees, agents, third party suppliers/service providers, and any other third party
providing any service to us in relation to the services provided on the Website/App) from any
and all kinds of nature of claims, demands, and damages (actual and consequential), whether
known or unknown, arising out of or in any way connected with your use of the website

 

/App or any of your submitted content.
This defense and indemnification obligation will survive the termination of this Agreement
and your use of the Website/App.
We reserve the right to assume the exclusive defense and control of any matter otherwise
subject to indemnification by You, in which event You will assist and cooperate with Us in
asserting any available defenses.
26. OWNERSHIP /INTELLECTUAL PROPERTY RIGHTS
Except for the content submitted by the users, any material, content or logos, marks, software
on or part of the Service and all aspects thereof, including all copyrights and other intellectual
property or proprietary rights therein, is owned by the Company or its licensors. You
acknowledge that the Website/App and any underlying technology or software on the
Website/App or used in connection with rendering the Services are proprietary information
owned or duly licensed to the Company, except where it is indicated otherwise. You are
prohibited to modify, reproduce, distribute, create derivative works of, publicly display or in
any way exploit, any of the content, software, marks, logos, and/or Materials available on the
Website/App in whole or in part except as expressly allowed under the Terms of Use. You have
no other express or implied rights to use, in any manner whatsoever, the content, software,
marks, logos, and/or Materials available on the Website/App.
Except as expressly set forth herein, nothing in this Agreement shall be deemed to confer any
rights to Company’s intellectual property on the user. For purposes of clarity: Company is the
sole owner of its name, the Website/App, and all source code, object code, software, content,
copyrights, trademarks, patents, and other intellectual property related thereto or included
therein. All suggestions, recommendations, bug fixes, error fixes, or other communications from
You to the company regarding the Website/App shall, upon submission to Company, be owned
solely and exclusively by Company. In addition, Company shall be entitled to post feedback at
the Website/App (and/or allow others to do so), both positive and negative, regarding any User.
You acknowledge and agree that the applicable supplier(s) of any third-party software included
within the Website/App shall own all worldwide rights, title, and interest in and to such third-party software (and any intellectual property rights therein).
The company has high regard for intellectual property and expects the same level of standard to
be employed by its users. The company may, in appropriate circumstances and at its discretion,
terminate the Account or prohibit access to the Website of users who infringe upon the
intellectual property rights of others.
If you believe that your work has been copied and posted on the Website in a way that
constitutes copyright infringement and/or trademark infringement, please send the following
information to us at info@donepacked.com
27. COMMUNICATION & OPT-OUT


We reserve Our right to send electronic mail or other messages to you and other members.
You understand and agree that the emails sent by Us or Our affiliates are not SPAM. The
purpose of the communication with you may include (but not limited to):
Provide you with information regarding our product or services.
Inform you of any change or status of your Account;
Any other information

If you are no longer interested in receiving e-mail announcements and other marketing
information from us, You can opt-out anytime by sending an e-mail about your request to
info@donepacked.com

28. SUGGESTIONS.
If you send or transmit any communications, comments, questions, suggestions, or related
materials to Company, whether by letter, email, telephone, or otherwise (collectively,
" Suggestions"), suggesting or recommending changes to the Website, including, without
limitation, new features or functionality relating thereto, all such Suggestions are and will be
treated as, non-confidential and non-proprietary. You hereby assign all right, title, and interest
in, and Company is free to use, without any attribution or compensation to you, any ideas,
know-how, concepts, techniques, or other intellectual property and proprietary rights contained
in the Suggestions, whether or not patentable, for any purpose whatsoever, including but not
limited to, developing, manufacturing, having manufactured, licensing, marketing, and selling,
directly or indirectly, products and services using such Suggestions. You understand and agree
that Company is not obligated to use, display, reproduce, or distribute any such ideas, know-
how, concepts, or techniques contained in the Suggestions, and you have no right to compel
such use, display, reproduction, or distribution or seek recognition if the Suggestions are in fact
implemented.
29. RELATIONSHIP
Nothing in this Agreement shall be deemed to constitute, create, imply, give effect to otherwise
denote a partnership, employer-employee relationship, principal-agent relation, joint venture, or
the formal business of any kind and the rights and obligations of the parties shall be limited to
those expressly set forth herein.
30. NOTICE
All notices and communications from you to Company in relation to the Website/App
(including the termination of any of the services etc.) shall be in writing. You will be deemed to
have been given a notice by the Company if sent by email, SMS, or posted within the
Website/App. Notice shall be deemed to have been served 48 (forty-eight) hours after it has
been sent, dispatched, displayed, as the case may be, unless, where notice has been sent by
email, it comes to the knowledge of the sending party, that the email address is invalid.
31. FORCE MAJEURE


The Company is not liable for failure to perform any of its obligations if such failure is as a
result of Force Majeure Situation e.g. Acts of God (including fire, flood, earthquake, storm,
hurricane or other natural disasters), war, invasion, the act of foreign enemies, hostilities (regardless
of whether war is declared), civil war, rebellion, revolution, insurrection, military or usurped
power or confiscation, terrorist activities, nationalization, government sanction, blockage,
embargo, labor dispute, strike, lockout, robbery, theft of data, or any interruption or any failure
of electricity or server, system, computer, internet, or telephone service.

32. ARBITRATION PROVISIONS
If you dispute any act or action of the Company or terms of this provision, you first agree to
resolve such dispute through mutual negotiation and conciliation by writing an email to the
Company at info@donepacked.com.
If the aforesaid negotiation/conciliations fail, or the Company raises a dispute against you, the
same shall be adjudicated by the sole arbitrator appointed by the Company as per the provisions
of [Indian] Arbitration & Conciliation Act, 1996 (or statutory replacement or modification
thereof). The place of arbitration shall be in Delhi and language English. The award passed by
the sole arbitrator shall be final and binding upon the parties.
Any dispute regarding your interaction/transactions, dealings with individuals, seller, service
providers, business owners, and /or organizations including payment of/ performance of/delivery
of services /goods and any other terms, conditions, warranties, or representations associated with
such transactions or dealing are solely between you and such individuals, seller, service
providers, business owners, and /or organizations. You need to take reasonable precautions and
make your own independent assessment, investigation, or inquiries you deem necessary or appropriate
before proceeding with any online or offline transactions with a third party, seller, or service
provider.
When deciding whether to use the service or buy the goods based on the information
/submitted content including without limitation postings, offers, feedback, is your personal
the decision for which you are alone responsible. You understand that Company does not warrant
and cannot make representation as to the suitability of any individual you may decide to
interreact with on or through the Website /App, and /or the accuracy or suitability of any advice,
information, or recommendation made by an individual.
33. GOVERNING LAW
The Terms of Use shall be governed in all respects by the laws of India and any legal
proceeding arising out of this Agreement will occur exclusively in the courts located in New
Delhi, India.
34. OTHER MISCELLANEOUS PROVISIONS


If any provision of the Terms and Conditions is determined by laws or court of
law to be invalid or unenforceable in whole or in part, such invalidity or unenforceability
shall attach only to such provision or part of such provision and the remaining part of
such provision and all other provisions of this Agreement shall continue to be in full
force and effect.
This Agreement constitutes the entire agreement between Company and You and
supersedes and extinguishes all previous agreements, promises, assurances,
representations, warranties, and undertakings, whether written or oral.
Failure by the Company to exercise any right or remedy under this Agreement
does not constitute a waiver of that right or remedy.
The company may assign any of its responsibilities/obligations to any other person
without notice to You, at its sole discretion. However, You will not assign, sub-license
or otherwise transfer any of Your rights or obligations under this Agreement to any other
party, unless written consent is taken from Company.
We make no representation that the Website/App or its services or any of the
material contained therein are appropriate or available for use in other locations, and
access to them from territories where their content may be illegal or is otherwise
prohibited. Those who choose to access the Website/App and Services from such
location do so on their own initiative and are solely responsible for determining
compliance with all applicable local laws.

35. You agree that any cause of action arising out of or related to the Website/App must
commence within one (1) year after the cause of action accrues. Otherwise, such cause of action
is permanently barred.